Warranty Registration
Repair & Warranty Information
This product comes with a one-year international limited warranty from the date of purchase. During the warranty period, if the product experiences electronic malfunctions—such as the charging indicator not lighting up, inability to power on, abnormal red light operation, or other similar issues—we will provide free repair service.
Warranty Exclusions
The following situations are not covered under the free repair service:
The one-year warranty period has expired.
Cosmetic damage caused by misuse, negligence, accidents, impact, or unauthorized disassembly, including damage to the nose bridge, temples, or other external components.
Internal damage caused by improper voltage, environmental factors (such as temperature or humidity), or other external forces.
Consumable accessories, such as the storage case and charging cable.
Products without valid proof of purchase, without a distributor's stamp, with incomplete information, or from an unknown or unauthorized source.
Products for which online warranty registration has not been completed or warranty information is incomplete.
Warranty Service Process
Please keep your proof of purchase and warranty information in a safe place.
Do not disassemble, modify, or attempt to repair the product yourself.
If repair service is required, please contact the original purchasing distributor or the Flamma Force Customer Service Center.
Safe Charging Guidelines
Use a charging adapter rated below 30W to avoid damage to the electronic components.
Do not turn on the red light or use the product while it is charging.